FAQs

What currency are the prices do I see in the site?
All prices are in SGD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. We will process your order upon receiving payment. Average shipping time is 3 working days.

My item is defected. Can I request for an exchange?
We offer a 1-to-1 exchange if the product is defective or damaged. We give you 14 days to send it back to us. You must ship it back at your own expense. Item must be in brand new condition. Once we have received the product, we will send you a brand new piece at no additional cost. Please include your name and order number on the returned parcels.

I dont like the item. Can i request for a full refund? 
Oh dear. We are sorry. We do offer a full refund if the product is not to your liking. However, we give 14 days for you to send it back to us. You must ship it back at your own expense. Item must be in brand new condition. Once we have received the product & check them, we will complete the full refund. Please include your name and order number on the returned parcels. We look forward to serve you again in the future. 

How long does shipping take?
For shipping within Singapore, it will take 3 working days. For same dayr shipping, delivery will be done between 6pm to 9pm.

I have a question that wasn't answered, can you please help?
Absolutely! Please contact us at 92788604 and we will be happy to assist you in any way we can. Please mention your order number in your whatapps messages for our reference. Thank you!